Use a clean, dry cloth or another piece of moistened cotton.Īfter cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again. Rotate the rollers 2-3 times while wiping.ĭon't touch the rollers with your fingers. Wipe the right and center paper feed rollers inside the rear tray with a moistened cotton swab. Turn off the power and unplug the power cord. If the problem isn't resolved after cleaning the paper feed rollers (A) in the rear tray, follow these steps: The cleaning is complete when the paper ejects. Hold down the Stop button until the light flashes orange seven times, then release it immediately. Pull out the paper output tray and the output tray extension. Don't touch the rollers until the process stops.Īfter the paper feed rollers stop, load a clean, white sheet of A4 or Letter size plain paper in the rear tray. The paper feed rollers will rotate while cleaning. Hold down the Stop button until the light flashes orange seven times, then release it immediately. Make sure the printer is turned on and remove any paper from the rear tray. Make sure that you are not attempting to feed paper that is too heavy or too light. Then, plug in the power cord and power on the printer. If the orange light continues to flash, turn off the printer, unplug it, and remove the paper.
Press the Stop button to clear the error state. If it is, the printer is in an error state. Make sure that the orange light is not flashing.
When this happens, you'll need to clean the rollers twice: once with paper loaded, and once without.Ĭleaning wears out the paper feed rollers, so perform this task only when necessary If the paper feed rollers are dirty or have paper dust on them, the paper may not be fed properly.
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